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Business / Data Analyst


We, at ZOALA, are in search of a Business/Data Analyst to join our fast expanding team that is set to make a difference in the mental wellness space powered by modern-day technology and Artificial Intelligence (AI). You will be turning data into insights for decision making as well as inputs for our machine learning engines. Come join us as we move to advocate ‘Mental Wellness, First’.

Your Daily ZOALA Experience

As a Business/Data Analyst, you will be integral in:

  • Working collaboratively in teams composed of Business, Product Managers, Designers, and Engineers to define problems, collect data, apply advanced economic and mathematical concepts, establish facts and draw valid conclusions,

  • Partnering with co-workers to recommend solutions to new and complex issues, develop innovative strategies, quantify the competitive performance of ZOALA’s platform and/or markets, evaluate the potential impact of changes, and report on its economic forecasts that affect the industry,

  • Collaborating with back-end, front-end engineers to build products and associated datasets for ZOALA’s AI-driven product needs,

  • Contributing to predictive/analytical modelling architectures, modelling standards, reporting, and data analysis methodologies,

  • Improving approaches to handle ever-increasing volumes of data efficiently,

  • Maintaining efficiency and reliability of production of the critical datasets,

  • Evaluating and proposing the best tooling and processes for data access and analysis,

  • Providing design and review support to the engineering teams working on data processing,

  • Developing and iterating on processes, tools, communication channels, and documentation to enable the best possible technical support experience at scale,

  • Developing reports for the team on performance forecasts, identify key drivers of performance, and work with coworkers to develop metrics to measure various business characteristics.

The Career Requirements

  • A Degree holder (Preferably with a degree in Computer Science, Mathematics/Statistics, or related fields).

  • 1-2 years of experience as a business/data analyst, or similar roles.

  • Experience in SQL and manipulating large/complex data sets.

  • Advanced proficiency in Excel (including VBA, Pivot Tables, array functions, Power Pivots, etc.).

Hang on! Life's a two-way street! Here's what you'll enjoy while spending time with us.

Work-Life Balance -  We encourage you to find a balance between your work and personal lives. It isn't about how many hours you spend at home or at work; it's about the structure you establish that brings energy to both aspects of your life. We believe striking the right balance is critical to life-long happiness and fulfilment.

Mentorship & Career Growth - Our team is dedicated to supporting every entrant into the ZOALA family. We care about your career growth and strive to engineer your professional development across a diversity of fields so that you develop all-rounded competencies and become adept at charting and handling the future.

Inclusive culture - When it comes to idea generation, we encourage diversity of opinion and difference of perspective aimed at a gainful outcome. Join an environment where you can speak your mind while consciously being respectful of the ideas of others that will surround and enrich you.

If this sounds right up your alley, but you still feel you did not check all the boxes, fret not; no one fits a job description perfectly, and there is no such thing as the perfect candidate. Let's talk! We're curious bugs and can't wait to get to know you.

Please submit an application at and let us know your passion, your purpose, and your dreams.

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